Terms and Conditions

1. Introduction

Welcome to GamesLifeGood! These terms and conditions outline the rules and regulations for using our digital game store. By purchasing games or using our services, you agree to these terms. Please read them carefully.

2. Digital Game Purchases

• All purchases are for digital game keys only.
• Game keys are delivered instantly via email after confirmed payment.
• Prices are displayed in euros (€) and include all applicable taxes.
• Payment must be completed before game keys are released.
• Each game key is unique and can only be activated once.

3. Refund Policy

• Refunds are only available for unused and unactivated game keys.
• Once a game key has been revealed or activated, no refund will be provided.
• Refund requests must be submitted within 14 days of purchase.
• Technical issues must be reported within 48 hours of purchase.
• Refunds are processed in the original payment method.

4. Account Management

• Users must maintain the confidentiality of their account credentials.
• Account information must be accurate and up-to-date.
• Users are responsible for all activities under their account.
• Suspicious account activity should be reported immediately.

5. Game Activation

• Follow the provided activation instructions carefully.
• Ensure your system meets the game's minimum requirements.
• Some games may require third-party platforms (Steam, Epic Games, etc.).
• Support is available 24/7 for activation assistance.

6. Pricing and Availability

• All prices are subject to change without notice.
• Game availability may vary by region.
• Special offers and discounts have time limitations.
• Regional restrictions may apply to certain games.

7. Customer Support

• 24/7 support is available for all customers.
• Response time is typically within 1 hour.
• Support is provided in English.
• Contact us through email or live chat.

8. Privacy and Data

• User data is protected according to GDPR guidelines.
• Payment information is encrypted and secure.
• We do not share personal data with unauthorized parties.
• Users can request their data deletion at any time.

9. Contact Information

• Email: [email protected]
• Phone: +34 915 123 456
• Address: Calle de Serrano, 41, 28001 Madrid, Spain
• Business Hours: Monday - Friday, 9:00-18:00