Privacy Policy
Last updated: December 21, 2024
1. Introduction
At GamesLifeGood, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our digital game store and services. By using our platform, you consent to the practices described in this policy.
2. Information We Collect
Personal Information:
- Account details: username, email, password (encrypted)
- Payment information: credit card details (processed securely)
- Contact information: name, address, phone number
- Game library and purchase history
Technical Information:
- Device information and IP address
- Browser type and settings
- Operating system details
- Gaming preferences and activity
3. How We Use Your Information
- Process and deliver your game purchases
- Manage your gaming account and library
- Provide customer support and technical assistance
- Send important updates about your purchases
- Recommend games based on your interests
- Improve our website and services
- Prevent fraud and ensure security
4. Information Sharing
We share your information only with:
- Game publishers for key activation and support
- Payment processors for secure transactions
- Analytics providers to improve our service
- Legal authorities when required by law
We never sell your personal information to third parties.
5. Data Security
- SSL encryption for all data transmissions
- Secure payment processing through certified providers
- Regular security audits and updates
- Restricted access to personal information
- Encrypted storage of sensitive data
6. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to certain data processing
- Export your data in a portable format
- Withdraw consent for marketing
7. Data Retention
- Account data: As long as your account is active
- Purchase records: As required by law (minimum 5 years)
- Payment information: Not stored after transaction
- Gaming activity: While account is active
8. Children's Privacy
- Our services are not intended for users under 16
- We do not knowingly collect data from minors
- Parental consent required for users under 16
- Parents can request data deletion
9. International Data Transfers
- Data processed in accordance with GDPR
- Appropriate safeguards for international transfers
- Standard contractual clauses in place
- Regular compliance audits
10. Contact Information
For privacy-related inquiries:
- Email: [email protected]
- Phone: +34 915 123 456
- Address: Calle de Serrano, 41, 28001 Madrid, Spain
- Data Protection Officer: [email protected]